Returns Cancellations & Refunds

Returns

Striving to provide the best customer service we can, we are happy to offer a no-quibble refund or exchange policy on all Postcode paper and encapsulated maps (except custom made maps). This refund policy is subject to the following conditions:

1. That you notify Map-Logic at info@map-logic.co.uk or on 0208 757 8955 within 14 days from receipt of your map.
2. That you return the map to Map-Logic undamaged and in the original map tube.

Following receipt of the returned map we will process a full refund or exchange for your purchase.

Cancellation Policy

You can cancel or amend any order placed with Map-Logic.co.uk, provided that the order has not yet been despatched. To cancel or amend your order, please contact us directly at the address opposite with your order number and we will be happy to make the necessary changes.

If you wish to cancel the order after it has been despatched, please follow the Returns process as described above.

Postcode Databases

We are unable to offer returns or refunds on digital data due to copyright and licensing restrictions. If you are in any doubt about the suitability of these products for your requirements then please contact one of our team on 0208 757 8955 prior to purchase.

Third Party Products

For products we offer which are sold by a third party such as Amazon, please refer to that companies refunds, cancellation and returns policy before purchasing.