Frequently Asked Questions

How long do maps take to arrive?

Please allow 3 working days for paper maps, 5 working days for plastic coated maps and up to 10 working days for custom maps.

 

Is there VAT on Postcode Maps?

No, all maps are zero rated for VAT purposes.

 

Can I have digital maps?

At the moment Map Logic do not provide digital or soft copy maps but with the advent of free map data from Ordnance Survey we hope to be offering them very soon. Please subscribe to our newsletter to receive news of when this will happen.

 

Can I photocopy my map?

All maps are copyrighted and you are not permitted to copy the maps without the express permission of the copyright owner. If you want copies of a map then please let us know and we will advise on any potential costs you may need to cover to do this.

 

Do I have to Licence PAF Data each year?

Unfortunately you do. As detailed in the terms and conditions of sale and specified by Royal Mail, PAF data can only be used if you are covered by paying an annual license fee. In addition to the rights to use the data for a further year, you also receive all updates to the PAF data you are licensed for.

 

My PAF Requirements have changed what should I do?

If your requirements change (e.g. you need access to more or fewer PC's) then inform us immediately and we will advise on the appropriate course of action to ensure your license is up to date and you are operating within Royal Mails terms and conditions.

 

Have Questions Or Require Assistance?

Can't find the map you need or want to check the details of this map? Please use our contact form to quickly ask us a question and one of our advisors will be back with the required information as soon as possible.